Useful information about Hotel Gitschberg in Meransen

Pleasure starts with anticipation

We love to be your power place, and to celebrate the fine things in life with you as our guests. Above all, we love to see you happy! Allow us to share what else you can expect from your stay at Boutique Biohotel Gitschberg, besides plenty of sunshine and relaxation.

This is all included:

Living . Nature as your home

Stylish rooms with a natural feel in a certified ClimaHotel®
Large private balconies and loggias with a sweeping mountain view
From July 2025: high-quality orthopaedic bioenergetic sleep systems for optimal sleep quality
From July 2025: beds, pillows, linen and towels made from organic natural materials
Spa bag with soft towels and bathrobes
Gitschberg’s organic stone-pine based toiletries: soap, shower gel and body lotion
Fine room amenities: Grander-revitalised spring water, hiking rucksack, yoga mat, safe, hairdryer and shoehorn. Minibar on request.
Free Wi-Fi during the day, and signal-free nights for better sleep quality (from 11 pm to 7 am)

A good time . Fine spaces for your happy moments

Welcoming spots in the bright Fr.ida stube and in the panoramic dining room
Stylish wine bar and Grappatheque for indulging, socialising and savouring life
The fireplace lounge – a cosy retreat for relaxing by the crackling fire
From July 2025: an elegant wine atelier for tastings and special night events
A panoramic terrace with an inspiring view of the mountains that doubles as a year-round open-air lounge and – from July 2025 – a wonderful venue for an al fresco breakfast

Food and drinks . Our organic cuisine

An Alpine welcome: a fine drink on arrival to relax from the first moment
Organic gourmet breakfast: goodness from local farms, locally sourced quality products and lots of homemade delicacies
South Tyrolean Marende from 3 to 5 pm: traditional South Tyrolean snack with a wide choice of savoury snacks and homemade cakes
Deluxe Green Dinner: 5-course set menu with salads, homemade dishes, locally sourced fish and meat and a wide choice of vegetarian options
A new themed culinary highlight every day
Gitschberg’s natural cuisine is certified organic and recommended by Bioland
Gluten-free and lactose-free menu options. Options to meet any other dietary requirements are available by prior arrangement (extra charges may apply)
Selection of exceptional natural wines, aperitifs, signature cocktails, spirits and distillates, as well as alcohol-free drinks.

Alpine wellness . The revitalising power of the mountains

Sensational panoramic pool with revitalised mountain spring water, 10 x 5 m indoors, 13 x 6 m outdoors, heated to 32°C year-round
Panoramic scent garden for relaxing and sunbathing in the greenery
Organic hay sauna with mountain view, steam bath, infrared sauna and panoramic Finnish sauna in the garden
Fragrant hay lounge, tea stube, panoramic relaxation room and inspiration library
The healing power of Alpine nature: massages, treatments and rituals to relax and harmonise the body and mind, boost vitality and enhance beauty (charges apply)
Vitality programme with relaxation and meditation exercises
Fitness studio with cardio and strength equipment by Technogym

Comfort . Sustainable enjoyment

Mountain spring water throughout the hotel, revitalised according to the Grander method
An inspiring choice of books, magazines and board games
Depot for hiking, ski and sports equipment, as well as parking and charging facilities for electric bikes
Complimentary transfer service from and to Franzensfeste train station for guests who travel car-free
Free parking in our car park, or garage space (€2.50 per day)
Garage spaces with charging station (€0.40 per kWh) for Tesla and electric cars, for a fee
Almencard – a tourist card that grants you free public transport across South Tyrol
Green electricity and heat thanks to our photovoltaic and biomass cogeneration plants

Summer . A refreshing mountain holiday

Biohotel Gitschberg’s activity programme, including one guided hike per week
Hiking map to explore the surrounding Alpine pastures
Free use of the Gitschberg and Jochtal lifts in the low season (until mid-July and from mid-September)
Hiking rucksacks and poles free to use for the duration of your stay
Electric mountain bikes for hire (charges apply)

Winter . Experiences in the snow

Biohotel Gitschberg’s activity programme, including one guided snowshoe hike per week
Hiking map to explore the winter in Meransen
Exclusive for our guests: free ski locker by the Gitschberg lift valley station
Hiking rucksacks, snowshoes, spikes and hiking poles free to use for the duration of your stay

Cancellation policy and travel insurance

We know: sometimes, life gets in the way!

WE ONLY ACCEPT RESERVATIONS THAT ARE COVERED BY VALID TRAVEL CANCELLATION INSURANCE.

If you complete your booking without travel cancellation insurance, you tacitly agree to our cancellation policy and agree to bear any costs that may arise. Please be aware that cancellation insurance is requisite for rescheduling your booking at short notice free of charge.

The Italian Consumer Protection Code (Law No. 206-2005, art. 45-67) does not provide for the right of withdrawal on hotel bookings. Nevertheless, we allow cancellations under the following terms:

Up until 30 days before arrival, cancellation is free of charge
30 to 15 days before arrival, we charge 50% of the booking price
Bookings cancelled in the last 14 days before arrival are charged in full.
No deductions are granted in the event of late arrival, early departure or no-show.

Travel cancellation insurance

Better safe!

Taking out travel cancellation insurance is the best way to enjoy the anticipation with complete peace of mind! Europäische Reiseversicherung (ERV) is our long-standing, trusted partner. Enquire at the time of booking: we will provide all the information about the policy options.

If you are insured through your credit card provider, please make sure that you are adequately covered: often, this type of insurance only covers the cardholder, but not their family.

FAQ – answering the important questions

When is Boutique Biohotel Gitschberg open?

We’ll be ready for the winter season from 21 December 2024 to 9 March 2025. The opening season begins on 11 July 2025 and also includes the fall until 1 November 2025.

What does “boutique eco-hotel” mean, and how many rooms are there?

With just 40 guestrooms, Gitschberg is a relatively small hotel offering a homely atmosphere with lots of privacy, paired with unique design, cordial service and organic foods and products to the highest quality standards. All this gives Gitschberg its distinctive character, making it a boutique eco-hotel.

When can I check in?

The room you reserve is available from 3 pm on the day of arrival. You are welcome to arrive earlier and take in the view and the Gitschberg atmosphere in the stylish lounge, on the panorama terrace or in the Fenilia Spa while you wait to check in.

When is checkout? Can I check out later?

On the day of departure, we kindly ask you to vacate your room by 11 am, but you are welcome to use the pool area until 1 pm. Alternatively, you may want to extend your holiday with our Day Spa package (€35 per person), which grants you access to the spa until 7 pm and includes a basket of soft bathrobes and bath towels, as well as our delicious Gitschberg Marende from 3 to 5 pm.

Can I come by train?

This is actually a great idea! If you do, we’ll be delighted to offer you free transfer from and to Franzensfeste railway station. Additionally, with the Almencard you will receive on arrival you can use public transport for free across South Tyrol, including regional trains from Brenner. If you need fuss-free, reliable shipping for your luggage, we recommend Insam Express.

Can I recharge my electric car at Gitschberg?

Of course! For guests travelling to South Tyrol in an electric car, we offer four garage spaces with their own charging stations – which we recommend reserving at the time of booking. The charging fee is €0.40 per kWh. For an overview of public charging stations for Tesla and other electric cars throughout South Tyrol, visit Greenmobility.

Is Gitschberg a good choice for families with children?

At Gitschberg, different generations come together to share a great time. While we love to hear children’s laughter, we also set great store by honouring every guest’s need and desire for precious rest and relaxation.

Are there barrier-free options?

Naturally, we are happy to cater for guests with limited mobility. However, we should point out that Gitschberg has developed from an older building and is therefore not entirely barrier-free. We have two lifts for easier access, and room categories such as Gassla, Milla, Felda, Holza and Hofa are very spacious and feature walk-in showers. Our panoramic pool, on the other hand, is accessed via a classic ladder.

Are dogs welcome?

Biohotel Gitschberg is a humans-only establishment. If you wish to spend your holiday with your dog, we will be happy to help you find suitable accommodation that meets your wishes and your four-legged friend’s needs.

What facilities are available for my electric bike?

If you are bringing your own electric bike, you’re welcome to store it in our safe deposit and recharge it for free. We have a small repair station on site, and Rent-A-Sport for professional bike service is just 300 metres from our hotel.

Do you cater for food allergies and intolerances?

Yes, at Gitschberg you are free to enjoy fine dining without having to worry about dietary allergies or intolerances! Our kitchen brigade are well trained in planning gluten-free and lactose-free menus. For other food intolerances, minor alterations to our daily specials are usually all that is required. Please bear in mind that advance notification is essential for us to cater to your dietary requirements. If desired, we can also tailor a special menu for you, at an extra charge.

Do you offer vegan and vegetarian options?

We have an all-encompassing approach to life geared towards all that is healthy and sustainable. So, vegetarian cuisine is a feather in our cap at Biohotel Gitschberg, with fresh, fine compositions that taste of nature. Vegan options are available at breakfast and dinner with minor menu adjustments.

What can I leave at home?

In your guestroom you will find fragrant all-natural toiletries such as stone-pine soap, shower gel and body lotion. We also provide bathrobes, a wellness basket with towels and other essentials, hairdryer, hiking rucksack, yoga mat, shoehorn, hiking poles, snowshoes and spikes to borrow, as well as an inspiring selection of books and magazines.

Things you need to put in your suitcase: slippers for the pool, sunglasses, a bottle to fill with our mountain spring water and… lots of enthusiasm for your upcoming holiday!

What else do I need to know?

Information is subject to errors and price adjustments. The rooms may differ from the pictures and sketches shown.

Mandatory information pursuant to EU Regulation No. 524/2013 of the European Parliament and Council.

Digital platform for online dispute resolution of the European Commission: http://ec.europa.eu/consumers/odr/.

Rooms and suites for dreaming and daydreaming.
So much more for your well-being

Rest, recreation and healthy sleep. In deep connection with nature. The 40 stylish rooms and suites at Biohotel Gitschberg, flooded with daylight and blessed with sweeping mountain views, make space for recentring. Effortlessly, unmistakably, indescribably beautiful!

Rooms & suites