Privacy

Protecting your privacy

Declaration made in accordance with Art. 13 of EU Regulation 2016/679 issued by the European Parliament and Council on 27 April, 2016 concerning the protection of natural persons as regards the processing of their personal data , as well as the free circulation of such data, and which abrogates Directive 95/46/EC (General Regulations for the protection of data).

In accordance with the EU General Regulations for the protection of data (Regulation 2016/679 issued by the European Parliament and Council), please be informed that:

Your privacy is important to us. Hotel Gitschberg Srl pledges to be responsible when gathering your personal information and to protect your privacy. This Privacy Policy should answer your questions about the sources and kinds of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. We also provide you with ways to correct the data you provide us and to limit our sharing of this data with third parties. Hotel Gitschberg Srl reserves the right to modify or update this Privacy Policy at any time without prior notice. If we modify or update our Privacy Policy, we will post the revised policy here, and any modifications will apply to all information collected by Hotel Gitschberg Srl, including previously collected information.

Who we are

Hotel Gitschberg Srl is a company based in Via Endereck 2, 39037 Maranza / Rio di Pusteria Alto Adige / Italy. The data controller is: Horst Peintner / horst@gitschberg.it / Tel. 0039 0472 520170.

Information we collect and how we collect it

In order to facilitate your travel, and manage our business, we may collect and maintain personal information about you. Hotel Gitschberg Srl may collect customer information from many sources to understand and meet your needs. We may collect personal information about you from:

• You, when you voluntarily provide us with information
• Your browser, when you visit our websites and your browser interacts with us
• Other sources, in connection with providing your needs and services

The personal information we may collect about you through these various sources may include, but is not limited to:

• personal data (surname, name, address, e-mail, telephone number, fax number, date of birth) as well as your language and the license plate of your vehicle
• the data shown in your passport or identity card
• data relative to the method of payment or otherwise connected with your payments (e.g. bank coordinates, details of credit card)
• date of arrival and length of stay
• personal information provided via survey, focus group or other marketing research efforts
• personal information provided to travel agents and/or customer-service representatives to facilitate travel or other services on our member carriers

Aggregate information

In addition to obtaining your personal information, when you use our sites, we may collect tracking information such as your browser type, the type of operating system you use, the name of your Internet service provider, and pages visited on the sites. Hotel Gitschberg Srl gets this information by using technologies, including cookies to increase the functionality and user-friendliness of our sites and to better tailor our sites to our visitors' needs. None of this tracking information identifies you personally; we collect it for reporting onsite activity in the aggregate. For example, we may want to know how long the average user spends on our sites or which pages or features get the most attention.

What this Privacy Policy does not apply to

Corporate information (unless it is also about any identifiable person)
Other websites accessed through a link from our websites. In this case the Privacy Policy of the owner of the linked website will apply.

Links

Our websites contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statements of each site that collects information from you. Hotel Gitschberg Srl's Privacy Policy applies solely to information collected by Hotel Gitschberg Srl.

Notice to/regarding children under the age of 16

If you are under 16 years of age, you should not provide any personally identifiable information (for example, your last name, home address or e-mail address) to Hotel Gitschberg Srl without the knowledge and permission of your parent or guardian. If Hotel Gitschberg Srl learns that you are under 16 years of age, Hotel Gitschberg Srl will not maintain or use any personally identifiable information about you without the verifiable consent of your parent or guardian, except as allowed by law. This may mean that you will be unable to participate in some activities on the sites without that verifiable consent. Hotel Gitschberg Srl believes that children using the Internet require special protection, and we urge parents or guardians to explain Internet safety to their children. Parents are urged to spend time online with their children to become familiar with the types of content available on the Hotel Gitschberg Srl websites and the Internet in general. Control tools are available from online services and software manufacturers to help create a safer environment for children.

How your information will be used

We use your personal information to improve our client's product and service needs.

Who we share your personal information with

We will not sell your name or other private profile information to third parties, and do not intend to do so in the future. In special circumstances, however, the data may be forwarded to other departments within the hotel, subject to the limits of legitimate use; be forwarded to the following hotel employees, or to third-party subjects, when necessary to meet your requests or in order to provide specific services. Involvement of third party services and contents:

Hotel Correspondence
Medienjäger GmbH, Dörrstraße 85/1, 6020 Innsbruck, Österreich

Newsletter
Medienjäger GmbH, Dörrstraße 85/1, 6020 Innsbruck, Österreich
Kreatif GmbH, J.-Kravoglstr. 14, 39100 Bozen, Italien

Mailings
Druckerei Weger, J.-Durst-Str. 72/a, 39042 Brixen, Italien
ST Post GmbH, Luigi Negrelli Straße 15, 39100 Bozen, Italien

Google Analytics, Google-IP-Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA
Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

YouTube-Contents
Proprietor: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA

Facebook social network
Proprietor: Facebook Inc., Menlo Park, California, USA

Google Plus social network
Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Instagram social network
Proprietor: Facebook Inc., Menlo Park, California, USA

Twitter social network
Proprietor: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Irland

Vimeo
Proprietor: Vimeo Inc., 555 West 18th Street, New York, New York 10011

How Hotel Gitschberg Srl uses cookies and similar technologies

Cookies are small text files, which are deposited in your computer, if you visit certain websites. This website, including its sub-domains, uses cookies; the consent of the user is always requested, where this is expressly required by law or other applicable provisions. The use of cookies facilitates navigation on the website and allows the information transmitted to the user to be personalised. In addition, systems are used for security and statistical purposes to collect information on the user, such as his IP address, the browser and operating system used and/or the websites visited by a user. Cookies will not damage your computer, tablet or Smartphone.
The cookies generated by www.gitscherg.it contain no personal data, which could be used to identify the user; they contain only encrypted data.

How to find out what information we have concerning you and with whom we have shared it

At any time, you can find out what personal information we have, what it is being used for and to whom it has been disclosed. We will do our best to provide the required information to you within a reasonable time period and will provide an explanation if we are unable to meet your request.

Change of inaccurate personal information

Simply contact the Privacy Officer at the address below and indicate which information is incorrect. We will correct inaccurate or incomplete information within a reasonable time and will notify you when we have done so. In the unlikely event we have given incorrect information to others, including our member carriers, we will ensure they are advised of the required corrections.

How long do we keep your personal information?

The duration of the conservation of the data is calculated on the basis of the obligations for the conservation of the data and the requirements contemplated by the law. If your personal data are processed in order to comply with a legal requirement or a contractual obligation, they will be kept only for the time that is strictly necessary for their processing. If the data are processed with your consent, they will be kept until that consent is revoked.

Safeguards to keep your personal information confidential

We have implemented procedures and installed equipment to safeguard the security and confidentiality of your information. We continually review and improve these arrangements to ensure that we are doing all that is reasonably and technically feasible at this time to protect your information. Only those employees who need personal information to provide service have access to it. It is a condition of employment that all Hotel Gitschberg Srl employees conform to our Privacy Policy and promise to observe the highest standards of confidentiality for each customer's personal information.

Rights of the data subject

Right of access by the data subject: In accordance with art. 15 of the GDPR, you are entitled to be informed of the personal data processed, their provenance, nature, possible forwarding to third parties (in such case identifying the same) and their utilization.

Right of rectification and erasure: In accordance with art. 16 of the GDPR, you may at any time require the rectification or completion of your personal data. Similarly, in accordance with art. 17 of the GDPR, you are entitled to require the erasure of the data. In the presence of published data, you also enjoy the "right to be forgotten", i.e. to request that the measures necessary to erase all the links, copies, replications and similar.

Right to object: You may at any time exercise your right to object as described in art. 21 of the GDPR and modify or entirely revoke your consent for the future.

Right of restriction (or blocking) of processing: In accordance with art. 18 of the GDPR, you may require the restriction of the processing of your personal data. The relevant data may be processed only subject to specific prior consent, i.e. their processing will be effectively limited.

Right to data portability: In accordance with art. 20 of the GDPR, you are entitled to request and receive the personal data provided by yourself in a structured, commonly used and machine-readable format, and you have the right to require their transmission to another controller.

In accordance with art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority.

Characteristics of consent

Your personal data will be processed in accordance with the contract and with current legislation, as set forth in the provisions of EU Regulation 679/2016 (GDPR).

Consent for the processing of personal data included in special categories is given on a voluntary basis. In the absence of such consent, the personal data cannot be processed for any future bookings.

Consent for the processing of personal data as regards the forwarding of information, special offers and new features offered by the hotel, too, is voluntary. If the personal data are not provided, then offers and other information shall not be supplied.

Questions, concerns or complaints relating to your privacy

If you have any questions, concerns or complaints about the way in which your personal information is collected or used by Hotel Gitschberg Srl please contact the Privacy Officer at:
Hotel Gitschberg Srl
Horst Peintner
Via Endereck 2, 39037 Maranza / Rio di Pusteria Alto Adige / Italy
info@gitschberg.it

All inquiries or concerns relating to personal information will receive prompt attention and be acknowledged within five business days.

If you do not want Hotel Gitschberg Srl to contact you for promotional purposes

We only contact you regarding promotional opportunities if you indicate your desire to receive offers from Hotel Gitschberg Srl. A third party may act on Hotel Gitschberg Srl's behalf and conduct a promotion for Hotel Gitschberg Srl or assist Hotel Gitschberg Srl in managing its marketing database. If you have indicated that you wish to receive promotional offers from Hotel Gitschberg Srl, you may opt out of receiving future Hotel Gitschberg Srl e-mail, telephone and postal marketing communications by contacting Hotel Gitschberg Srl at:
Hotel Gitschberg Srl
Via Endereck 2, 39037 Maranza / Rio di Pusteria Alto Adige / Italy
info@gitschberg.it

If you have questions about removing your name from any of our subscription lists, you may contact Hotel Gitschberg Srl at info@gitschberg.it.

Google Analytics

We use so-called tracking technologies to continuously improve and optimise our offer. This website uses Google Analytics, a web analytics service by Google Inc. ("Google"). Google Analytics uses cookies, which enable analysing your website usage, with the purpose of evaluating our website’s popularity and of improving the website’s productivity and content. The information about your website use (including your IP address), generated by the cookies, is transmitted to a Google server in the US and saved there. Google will use this information, on behalf of the website operator, to assess your website use, to create reports about the website activities and to provide the website operator other services, related to the website and internet usage. Where applicable, Google transmits this information to third parties, if required by law and if third parties process the data on behalf of Google. Under no circumstances is your IP address matched with other data by Google and/or other web analytics service providers.

For more information about Google Analytics, including Google’s privacy policy, please visit http://www.google.com/intl/en/analytics/privacyoverview.html

If you would like to stop your data being sent to Google for analytics purposes, you can install the Google Analytics Browser Add-On, details of which are available at http://tools.google.com/dlpage/gaoptout?hl=en.

By using this website you agree to the processing of the collected data by Google and/or other web analytics service providers in the above described way and mentioned purpose.

Maranza, 24.05.2018